Privacy Policy

BD Tech Gallery (“we,” “our,” or “us”) is committed to protecting the privacy of every customer who visits our website or makes a purchase from our store. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

By using our website at bdtechgallery.com, you agree to the terms described in this policy.

1. Information We Collect

We collect information in the following ways:

a) Information You Provide Directly

Full name, phone number, and email address (when placing an order or contacting us)
Delivery address and billing information
Messages you send via our contact form or WhatsApp

b) Information Collected Automatically

Your IP address and browser type
Pages you visit and time spent on the site
Device information (mobile/desktop, operating system)
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Send order confirmation, delivery updates, and receipts
Respond to your queries and provide customer support
Improve our website experience and product listings
Send promotional offers (only if you have opted in)
Detect and prevent fraud or suspicious activity

3. How We Share Your Information

We do not sell, rent, or trade your personal information to any third party. We may share limited information only with:

Delivery partners (e.g., Pathao, Sundarban Courier) — to deliver your order
Payment gateways (e.g., bKash, Nagad, SSLCommerz) — to process your payment securely
Legal authorities — only when required by Bangladesh law

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use cookies to:

Remember items in your shopping cart
Understand how visitors use our site (via Google Analytics)
Show relevant products and content

You can disable cookies through your browser settings. However, some features of the website may not function properly without them.

5. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Our website uses SSL encryption (HTTPS) to secure all data transmission.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data (where applicable)
Opt out of marketing communications at any time

To exercise any of these rights, please email us at info@bangladeshlaptopgallery.com.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., Facebook, YouTube). We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies separately.

8. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

10. Contact Us About Privacy

If you have any questions or concerns about this Privacy Policy, please reach out to us:

📧 Email: bangladesh.laptop.gallery@gmail.com
📞 Phone/WhatsApp: +880 16-8732-1007
📍 Address: Shop #12, Ground Floor, ICT Bhaban, Suvastu Arcade, New Elephant Rd, Dhaka 1205, Bangladesh